Senior Coordinator

Are you Robert Walters?

Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, recruitment process outsourcing and advisory services for businesses of all shapes and sizes, opening doors for people with diverse skills, ambitions, and backgrounds.

We help organisations find the skills and solutions to reach their goals and assist talented professionals to power their unique potential.

We offer our people incredible career opportunities as well as an inclusive culture and flexible working.

Function

Our Coordinators help us to keep our administrative processes running like clockwork. They make sure everything we do is fully documented and they support our on-site teams by handling as much admin as possible together with making recommendations about how we could improve our systems and processes. It’s a role that calls for great attention to detail and the ability to hit various different deadlines. If that sounds like you, this is a great opportunity to play a central role in our success, to build your skills and open up lots of ongoing development opportunities.

Responsibilities

Assist with recruitment process and work closely with the Recruitment Partners in making sure all procedures are followed and co-ordination of recruitment is fully always covered and under control. Responsibilities will include the following:

• Working with the Recruitment Partner to ensure the job details in the client’s system are correct and completed.
• Look after the administration surrounding the recruitment of candidates before, during and after their employment, following all of our procedures.
• Ensuring all the necessary approvals for the roles have been gained.
• Releasing the roles through the system to the relevant channels and specialist sourcing teams as advised by the Recruitment Partner.
• Managing candidate dispositions in the Client’s recruitment system.
• Updating the system with candidate feedback as advised by the Recruitment Partner following review of the shortlist.
• Interview scheduling and room bookings within SLA timeframes. Ensuring the hiring manager has a copy of the CV, calendar invite, and room booked for any interviews.
• Interview scheduling and room bookings within SLA timeframes for the final HR interview between the Recruitment Partner and the candidate.
• Ensuring all interview notes from the HR interview are stored appropriately and recording all feedback in the Client’s recruitment system.
• Completing offer letter and any system approvals required in conjunction with the Recruitment Coordinator.
• Acting as a key point of contact to liaise with the key delivery teams and the Onboarding Team, ensuring seamless hand-offs and focusing on candidate experience.
• Ensuring all candidate contact reflects the Client’s brand and values.
• Ensuring the smooth running of the recruitment administration processes
• To ensure all administration procedures and processes are fully documented for the on-site team.
• To relieve on-site Recruitment Partners and Relationship Managers as much administration as possible and initiate improvements in systems and processes.
• To work to set time frames for daily and weekly deadlines and have attention to detail.
• Maintain all central inboxes and helplines as required and that all queries are responded to within SLA.
• Ensure correct data is maintained in Recruitment Systems and paper files through regular auditing and archiving.
• Gain a strong understanding of the RWO Remit within the client and work as an active team player in the team in achieving objectives and exceeding expectations.
• Understanding of and work to all SLAs pertaining to the role
• Ad hoc projects

Other duties which are reasonably within the capabilities of a staff member in this position may need to be performed from time to time, in addition to or instead of the above duties.

The requirements of this role may change over time and staff are required to comply with all such reasonable changes.

Local requirements

• Service and delivery focused with very professional attitude essential.
• Excellent and professional written and verbal communication skills essential.
• Prioritising effectively is an essential skill.
• Ability to work to tight deadlines is an essential skill.
• Experience of working in a client/ customer care environment highly desirable.
• Excellent team player. Must also be people orientated.
• Able to work autonomously.
• Organised and methodical with a strong attention to detail.
• Interest in business issues and motivated to add commercial value.
• Able to provide an effective, professional, and timely response to the client and candidates.
• Highly responsive with excellent ability to absorb information quickly.
• Confident with the ability to work well in a demanding environment.

Benefits:

• A unique opportunity to drive projects such as Employer Branding, Talent pipelining, Recruitment Innovation, Candidate Experience
• A track record of high performance and an ability to deliver excellent results consistently is key. In return for your hard work, you’ll be offered a competitive top salary and benefits package with bonuses/commission and fantastic incentives programme
• Private medical insurance
• A fantastic training and development programme
• Volunteer time off
• The opportunity to partake / qualify for our Global incentive weekend
• Employee wellbeing through various programmes
• You’ll have plenty of opportunities to progress your career, both in your country and other locations around the world. That’s the benefit of working for a large global organisation. One that is at the forefront of recruitment innovation, and a specialist in RPO and MSP

As a Disability Confident Employer, Robert Walters – Recruitment Outsourcing is committed to offering a fully inclusive and accessible recruitment process to all candidates. If you require any accommodations or adjustments as a result of a disability, impairment or health condition, please do not hesitate to let me know.

Robert Walters - Global Talent Solutions

Apply now.